Republic Services Reporting Form

Use this form to notify the board of a missed trash or recycling pickup.  Log in to autofill contact fields.

Frequently Asked...

What day is the trash picked up?

Trash, recycling, and yard waste is picked up on Wednesday; although this may be delayed one day for holidays or inclement weather. Items should be at the curb by 7am. City ordinance allows trash containers to be set out no more than 24 hours prior to pick up. After pick up, containers must be removed within 12 hours and stored out of sight. Best practice: set your containers out Tuesday night and put them away Wednesday after collection.

What is the holiday schedule?
You can check Republic's holiday schedule here. Typically, service is delayed one day following Memorial Day, Independence Day, and Labor Day. It will also be delayed one day when New Year's Day or Christmas Day fall on a Monday, Tuesday, or Wednesday.

When is Tidy Town?
The City of Shawnee has made changes to the annual Tidy Town (large item) program. Instead of a single, fixed date, you can schedule your pick up with Republic at any time of the year. Call Linda Scott, Operations Clerk, at 816-521-3122 to schedule a pick up.

Service Issues

To report a problem with your service, please contact Republic at 913-279-6033. If you don't get satisfactory results, escalate your issue to our rep, Tyler Riordan, at 816-332-7403 (cell).

Here are some reasons why your items may not have been collected:

  • Containers were not at the curb by 7:00am.
  • Containers and yard waste were not set out at least three feet apart from one another, three feet from mailboxes and light poles, or five feet from cars.
  • Your trash container was over full.
  • Recycling was placed in the container inside plastic garbage bags.
  • Cardboard boxes contained styrofoam or other non-recyclable materials.
  • The driver just missed it (call and they'll come back out the same day if possible).

Other problems to report include containers left in the street, containers tipped over, and spilt trash or recycling not cleaned up.

 

 

Trash

You can put as much trash in the container as will fit with the lid closed securely. For additional trash bags outside of the container you will need to purchase stickers in advance at City Hall, 11110 Johnson Dr., Monday - Friday 8:00 a.m. to 5:00 p.m. at the Clerks counter.

 

Yard Waste

Yard waste must be placed in approved kraft bags (available at Home Depot, Lowes, Walmart, Costco, etc). Sticks and branches should be tied in bundles no more than 4' in length.

  • Limit of 6 bags per week from January to September.
  • Limit of 10 bags per week from October to December.

 

Glass

Curbside glass recycling is not currently available through Republic. However, there is a free Ripple Glass collection site in the Price Chopper parking lot (22210 W 66th St).